RC

Privacy Policy

Effective Date: May 31, 2019

This site is maintained by Red Cloud Klondike Strike Inc. (operating under Red Cloud Securities). This Site collects some Personal Data from its Users, and protecting your privacy is important to us. You can visit most pages on our site without giving us any personal information, but sometimes we do ask you for identifying information to provide content or services that you request.

This Privacy Policy (the “Policy”) explains how personal information about you is collected, used and disclosed by Red Cloud Securities (“Red Cloud”) with respect to your use of this website (the “Site”), when you use our products and services (the “Service” or “Services”). By ensuring that you are aware of and understand this Policy, we can provide you with better service. This Policy may change from time to time, so please check back periodically.

 For further detail on these and other terms used in this policy, please consult the Definitions and Legal References section below.

Collection and use of Personal Information by Red Cloud Securities.

Collection of Personal Information

Red Cloud may collect information that can identify you (“Personal Information” or “Personal Data”) when you use our Site and our Services. We may collect Personal Information when you request access to specific pages on our site, or when you order or request product information. We may also collect Personal Information when you request and purchase additional services from us.  Finally, we may collect your Personal Information from other offline sources, such as when you call us by phone or visit us at an event.

This information may include your name, mailing address, phone number, e­mail address and other information required to provide you with our Services. For more information please see the Types of Data collected section below.

We may use third-party analytics, cookies and other online tracking technologies to help us collect information of users who visit our Site, for more information please see the Analytics section below.

Use of Personal Information

Red Cloud may use and share your Personal Information for various purposes, including:

Browsing: To help run our Site more efficiently, to gather broad demographic information, and to monitor the level of activity on our Site.

Newsletters and promotional e­mail: As a service to our clients, we may mail to you (via e­mail or Postal Service) newsletters, promotional information and other information using your Personal Information. These mailings will only be sent to you if you have agreed to receive them and have not opted out at the time of sending. You may choose to stop receiving our email newsletters by following the unsubscribe instructions included in these emails or you can contact us at info@redcloudfs.com.

Contact information: If you contact us, we may keep a record of your correspondence or comments, including any information therein. We use this information to help us provide you with better service.

General administration of our Site and Services: We use the Personal Information you provide to administer and process our Services, generate statistics, measure our Site’s activities, personalize your experience on our Site, and help us develop and market our brand, products and services.

 

Types of Data collected

Among the types of Personal Data that this Site collects, by itself or through third parties, there are:

Usage Data, first name, last name, phone number, email address and Cookies.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this Policy or by specific explanation texts displayed prior to the Data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Site.  In cases where this Site specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service. Users who are uncertain about which Personal Data is mandatory are welcome to contact Red Cloud.

Any use of Cookies – or of other tracking tools – by this Site or by the owners of third-party services used by this Site serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data (i.e. that which is not their own) obtained, published or shared through this Site and confirm that they have the third party’s consent to provide the Data to Red Cloud.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Red Cloud. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please see the sections below regarding the processing of personal data.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

Use of the collected Data by Data Processors

The Data concerning the User is collected to allow Red Cloud to provide its services, as well as for the following purposes:

  • Analytics, User communication, managing contacts & sending messages, and Tag Management.
  • The Personal Data used for each purpose is outlined in the specific sections below.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable Red Cloud to monitor and analyze web traffic and can be used to keep track of User behavior.

User communication

The services contained in this section enable Users to communicate electronically with Red Cloud and vice versa.

Contact form (redcloudfs.com/contact.html)

By filling in the contact form with their Data, the User authorizes this Site to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header. Information is gathered, stored and secured via the Google Analytics online platform, for further detail on Google Analytics, see the section(s) below.

Personal Data collected: email address, first name, last name and phone number.
Place of processing: US & Canada

Managing contacts and sending messages

This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User. 

These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address, first name, last name.
Place of processing: US – Privacy Policy

Eventbrite (Eventbrite, Inc.)

Eventbrite is an event ticketing and registration platform provided by Eventbrite, Inc.
Personal Data collected: email address, first name, last name, phone number.
Place of processing: US – Privacy Policy

Tag Management

This type of service helps Red Cloud to manage the tags or scripts needed on this Site in a centralized fashion.  This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.
Personal Data collected: Cookies and Usage Data.

Place of processing: US – Privacy Policy

Additional information about Data collection and processing

Sharing Your Personal Information

Red Cloud may share personal information to third parties such as securities regulators, suppliers, service providers, contractors or agents (including our affiliates acting in this capacity) that perform services on our behalf such as processing and delivery of our Services, customer relations, call campaigns, marketing, information technology and/or data hosting or processing services or similar services, or otherwise to collect, use, disclose, store or process Personal Information on our behalf for the purposes described in this Policy.

Red Cloud or its related entities could merge with or be acquired by another business entity or their respective assets could be acquired. Should such a combination or acquisition occur, you should expect that Red Cloud would share some or all of your Personal Information to continue serving you and other users of our Service.

Occasionally, we may be required by law enforcement or judicial authorities to provide your Personal Information to the appropriate authorities. We will disclose your Personal Information if required by law, upon receipt of a court order or subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement authorities any activities that we, in good faith, believe to be unlawful.

Protecting Your Personal Information

Red Cloud will store and maintain your Personal Information for so long as that information is required for the purposes described in this Policy and for a reasonable period of time thereafter in case we are required to confirm or verify such information. While Red Cloud does not guarantee that unauthorized access will never occur; Red Cloud has implemented reasonable safeguards appropriate to the sensitivity of your Personal Information, in preventing unauthorized disclosure, access or loss.

If Red Cloud uses third parties such as service providers, Red Cloud requires such service providers to use similar safeguards to those used by Red Cloud, and also requires service providers to limit access to your Personal Information and to keep it strictly confidential. Service providers are only permitted to use your Personal Information for the sole purpose of carrying out services on behalf of Red Cloud.

Your Personal Information may be stored and/or processed or otherwise used by or on behalf of Red Cloud both inside and outside of Canada. If a service provider is located outside Canada, your Personal Information may be processed and stored in a country that has laws that are different from those in Canada, and where the government (e.g. the United States) may be able to obtain disclosure of your Personal Information under local laws.

Invited Users

If you provide us Personal Information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Links to Other Web Sites

Parts of our Site may contain links to our subsidiaries and third-party web sites for your convenience and information. If you use these links, you will leave our Site. When you access these other sites, please understand that we do not control the content and are not responsible for the privacy practices of that web site. This Policy does not apply to the information practices of those web sites linked to our Site. These other sites may send their own cookies to users, collect data, or solicit Personal Information. We suggest that you carefully review the privacy policies of each web site you visit.

Widgets

Our Web site may contain Widgets, which are interactive mini­-programs that run on our site to provide specific services from another company (e.g. displaying industry news, event registration/RSVP etc.). Personal information, such as your email address, may be collected through these Widgets. Cookies may also be set by the Widget to enable it to function properly. Information collected by these Widgets is governed by the privacy policy of the company that created it. For more information, see Detailed information on the processing of Personal Data above.

System logs and maintenance

For operation and maintenance purposes, this Site and any third-party services may collect files that record interaction with this Site (System logs) or use for this purpose other Personal Data (such as IP Address).

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information.

Usage Data

Information collected automatically from this Site (or third-party services employed in this Site), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Site) and the details about the path followed within the Site with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using this Site, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

 This Site (or The Site)

The internet enabled software system by which the Personal Data of the User is collected.

Cookies
Small sets of data stored in the User’s device, used to access the Site.

Contact Information

Red Cloud welcomes your comments and questions regarding this Policy and the use of your Personal Information, please contact us by e­mail at info@redcloudfs.com or by mail addressed to: Chief Compliance Officer, Red Cloud Klondike Strike Inc., 105 King St. East – 2nd Floor, Toronto, Ontario, Canada M5C 1G6.